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EVENT INFORMATION

FOR YOUR OWN SAFETY AND ENJOYMENT,
WE ASK YOU TO PLEASE FOLLOW THE BELOW:

Firstly, welcome to Love Island The Experience and thank you for your attendance. Our main aim is to ensure you and your fellow patrons have an enjoyable and safe experience. Please take a moment to read through the details below and follow all instructions.  

Your safety and security are very important to us. You will be required to pass through our security checks. To speed up the process we strongly advise that you minimise the number of items you bring with you. 

  • Please have your tickets ready for inspection on arrival.

  • Please note enhanced security measures are in operation, some of which may not be visible. Bag searches will be conducted prior to your entrance into the event site so allow additional time. Please take note of the prohibited items list below as the items will be confiscated. Please keep personal belongings with you at all times and do not leave items unattended. Report any unattended items to a member of the security team. We appreciate your co-operation.

  • This event is for those aged 18 and over only. If you happen to look under 18, please don’t be offended if we ask for I.D. upon entry . The following ID can be used as proof of age:

    • Current Passport

    • Current UK Driver’s License or Provisional License

    • VALIDATE UK

    • CitizenCard

  • The ground is uneven in places so do take care – make use of the designated pathways when moving around the site.

  • Remember to dress appropriately for the weather conditions as they can change throughout the day – it can turn chilly in the evenings.

  • If you wish to smoke, please head for the designated smoking area (signed) at the back of the site.

  • Please ensure you leave all pathways clear – these are clearly marked.

  • We are very conscious of the environmental impact of the event. Along with our partners we have implemented measures to reduce this impact. All serving ware on site is produced from plant-based materials and is biodegradable. Please help us to maintain a clean site by using the provided bins and separating your recyclable waste into the recycling bins provided.

  • All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas.

  • In accordance with Smoke-Free Regulations, marquees and other areas of the Event are designated ‘No Smoking’ areas – this includes e-cigarettes. If you wish to smoke, please head for the designated smoking area (signed) at the back of the site.

  • At the end of the session, please leave site promptly, keeping noise to a minimum. Our stewarding team can help direct you to public transport options. You will not be permitted to leave with any drinks.

  • Medical facilities are present onsite - if you need assistance please notify a steward or head to the medical tent.

  • Please follow all instructions given by our security & stewarding team. If you need any assistance at any time, please contact a member of staff.

  • In the event of an evacuation you will hear an announcement. Please ensure you follow all instructions and head to your nearest exit point. These are clearly marked and are located throughout the site.

  • If you wish to leave the site during a session, you will be required to re-enter via security check. At the start of each new session you will be required to present a valid ticket.

  • Credit/Debit machines are in operation at the bar and food concessions.

  • Please note The Luna Cinema cannot be held liable or responsible for any damage or loss of personal possessions whilst attending any of our events.

  • Love Island The Experience and all affiliated partners operate the Challenge 25 Policy. If you look under 25 please do not be offended if we ask you for proof of age. Please ensure you have valid photographic ID with you.

  • Anti-social behaviour and illegal activities, including use, supply and possession of illegal substances will not be tolerated and you will be ejected from the event without refund.

  • By attending the Event, you give your express consent to your actual or simulated likeness being included within any film, photograph, audio and/or audio-visual recording to be exploited in any and all media for any purpose at any time throughout the world, the copyright to which shall be owned by The Luna Cinema without payment or compensation. This includes filming by the police or security staff that may be carried out for the security of customers.

  • Finally, we hope you have an enjoyable time.

PROHIBITED LIST

You shall not bring any of the following list into the event site:

  • Food or drink will not be permitted onto site. You may bring empty water bottles and baby food.

  • Please ensure you are not carrying any controlled substances. You will be searched and may be reported to the Police if found to be in possession of a controlled substance.

  • Items with an open, naked flame – including BBQ’s, Gas/Camping Stoves, LPG, Candles, Sky Lanterns, Open Fires.

  • Drugs, NPS of any kind will not be tolerated

  • Fireworks, Laser Pens, Laser Equipment.

  • Tents, gazebos, parasols or pop-up structures

  • Chairs (foldable/ picnic/ deck)

  • Animals (except assistance dogs)

  • Bottles, cans or glass containers.

  • Any item our team consider could be used as a weapon (including sharp & pointed items – such as knives)

  • Large umbrellas

  • Recording Equipment

  • Sponsorship, promotional or marketing material for any other business, event or activity.

Failure to comply with any site rules could result in refused entry or immediate removal from the event.

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