FREQUENTLY ASKED QUESTIONS
Q. What can I expect from the event?
This is the ultimate experience for Love Island fans. We’ll have exclusive photo ops, including the Fire Pit and Beach Hut, so you can selfie away to your heart’s content as if you were actually in the villa!
Q. When can I arrive?
The event is from 11am - 9pm.
Q. What happens if it rains?
A. The event will always go ahead in the event of bad weather. Please check the weather forecast in advance and be prepared for the Great British Summer. The event will only be cancelled if the weather conditions present a danger during the opening hours. Patrons accept the risk that weather they consider unsatisfactory may occur during the event, and acknowledge that tickets will not be exchanged or refunded unless the event is cancelled. In the unlikely event that a session is cancelled, we will aim to give as much notice as possible, so please keep an eye out for information on the website and social media.
Q. How will I receive my ticket?
A. Your ticket will be emailed to you along with your confirmation email, this can either be printed or shown on a mobile device to the event staff. If you have any queries with regards to our ticketing, please contact See tickets on 08448586767.
Q. Will there be toilet facilities at the screenings?
A. Yes, toilets are located within the shopping centre. These include disabled toilet facilities.
Q. Can I bring children?
A. Yes, there is no age restriction. Please note under 12’s must be accompanied by an adult.
Q. Will there be food and drink available?
A. There are multiple food and drink options within the Bluewater Centre, click here to view what is available.
Q. What if I forget my ticket?
A. Please bring your ticket along – If you do forget your ticket please speak to one of our Team members on site to provide your details.
TICKETS NOT ARRIVED?
Simply CLICK HERE and check on the status of your order.
For any other ticket related issues please call SEE tickets on 0844 858 6767